Refund Policy

At Our Store, we want you to be completely satisfied with your indoor and outdoor décor products. If you are not entirely happy with your purchase, we offer a refund policy to ensure your peace of mind.

Eligibility for Refunds:
To be eligible for a refund, please ensure that:
- The item is in its original condition, unused, and undamaged.
- The item is returned within 7 days from the date of delivery.
- You have a valid proof of purchase, such as the order number or receipt.

Return Process:
If you would like to initiate a refund, please follow these steps:
- Contact our customer support team to notify us of your intent to return the item.
- Pack the item securely in its original packaging or a suitable alternative.
- Include any accessories, manuals, or promotional materials that came with the item.
- Ship the item back to us using a reliable and trackable shipping method. The return shipping costs are the responsibility of the customer.

Refund Evaluation and Processing:
Once we receive the returned item, our team will inspect it to ensure that it meets the eligibility criteria mentioned above. If the item is approved for a refund, we will initiate the refund process.
- For orders paid by credit card or PayPal, the refund will be credited back to the original payment method within 2-3 days.
- For orders paid by other means, we will work with you to arrange an appropriate refund method.

Non-Refundable Items:
Certain items may not be eligible for a refund, including:
- Customized or personalized products.
- Clearance or final sale items.
- Gift cards.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will assist you in resolving the issue by providing a replacement, repair, or refund, depending on the circumstances.

Contact Us:
If you have any questions or need further assistance regarding our refund policy, please contact our customer support team through contact us page